FAQs

Where do I download the APPs and update Firmware?  

1.1   If you are Apple iOS users, go to Apple AppStore

1.2   If you are Android users, please proceed to Google PlayStore.

2.   Search for “Intelligent Badminton/Smart Tennis/Smart Baseball” published by Coollang Cloud Computing Ltd

3.   Download the latest APP

4.   For Firmware update go to your APP on mobile tab “Sport” -> “Device icon” top right -> Click the detected device -> “connect”. If there is a new firmware, the APP will prompt you and please follow the instructions on the screen.

How do I read the information from the device?

All sports data are display though your mobile devices

There are 2 modes of data presentations in your mobile phone.   

You can select “Real Time” (RT) to instantaneously see your speed of swing, arc of swing, types of stroke.   

Or you can let the device buffer the data and later synchronise the information in summary for your analysis later.

For Tennis and Baseball, there is a video recording function for further analysis of your play.

How do I buy and make payment?

Simply click the “Buy Now” button and you will be brought to a purchase page via PAYPAL.  You can then  use your Credit Cards or PAYPAL account to order.   

It is easy to use and it provides buyers and sellers high degree of protection.

   The currency is based on Singapore Dollars (SGD) and when you check out your cart, you can pay in your local currencies authomatically converted by PAYPAL. 

How long does it take for my order to arrive?

We recommend standard air mail with tracking number which is more economical to ship and if you need your item urgently, we can arrange express freight services, please write to us separately for a quotation

 

Please communicate with us for more details on your order delivery time frame as it depends on which country you want us to ship to.